IT Support Service Rates
Allows a partner agency to run their databases in the enterprise SQL Server database servers housed at the State Computer Facility. Currently the GTO has multiple high availability SQL Server hosting environments available to partner agencies for production, test, development, and disaster recovery databases. It is billed monthly as incurred.
Rates
2026: $4.10 Per Gigabyte Per Month
2027: $4.10 Per Gigabyte Per Month
Budget: 1365 | GL: 7546
Rates
2026: $4.10 Per Gigabyte Per Month
2027: $4.10 Per Gigabyte Per Month
Budget: 1365 | GL: 7546
PC and Local Area Network Management (PC/LAN, also known as Field Support Services) provides onsite and remote support of state-owned and state-issued computing devices and software used by partners.
Rates
2026: $1060.46 Per FTE Per Year
2027: $1060.46 Per FTE Per Year
Budget: 1365 | GL: 7506
Rates
2026: $1060.46 Per FTE Per Year
2027: $1060.46 Per FTE Per Year
Budget: 1365 | GL: 7506
Agency IT Support includes access to specialized support services. The Application Infrastructure team provides support of the partner's commercial off the shelf and other software application and system infrastructure environments. The Project Management Office’s support is available at the request of partner for any short-term endeavor to create, procure, or implement IT products or services.
Rates
2026: $578.99 Per FTE Per Year
2027: $578.99 Per FTE Per Year
Budget: 1365 | GL: 7507