NV.gov
Frequently Asked Questions
Rates are determined during the budgeting process based on the projected utilization and associated costs of a service. The rates are set separately for each fiscal year of a biennium and approved by the legislature.
Services are funded through one of two different models:
- Assessments are automatically paid by all associated agencies.
- Rates are charged only to agencies using a specific service.
For the rate model, billing statements are generated each month based on how much an agency uses the service (utilization multiplied by the rate).
GTO's fiscal team at gtofiscal@it.nv.gov
Monthly billing statements are based on actual utilization of a service during the month. If the utilization goes up or down, the bill will go up or down.
Please contact the Service Desk at ServiceDesk@it.nv.gov and indicate your agency would like to start a conversation about being onboarded for enterprise IT services offered through the Governor's Technology Office (GTO).
Please contact the Governor's Technology Office at CIO@it.nv.gov for service delivery and any other information.