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Computing

GTO - Director's Office
Client Services
Computing
DataComm
OISCD

The Computing Services Unit consists of the Mainframe and Operations Group and the Open Systems Group. This unit provides computer processing services using a variety of systems and technologies and is responsible for managing, operating, and supporting the State Computer Facility and server environments. Staff tasks include enterprise software management (including the Business Productivity Suite), computer operations, production services, storage management, mainframe systems management, printing, web application hosting services, server maintenance and hosting, management and maintenance, and associated business continuity functions.

Computing Services and Rates

Includes all Mainframe services except Print Management. Mainframe services included under this service are: Batch, TSO (Time Sharing Option), CICS (Customer Information Control System), DB2 (DBMS – Data Base Management System), Tape I/O (Input – Output), Tape Storage, and Disk I/O. It is billed quarterly per L01 budget.

Rates
2026: $43.63 Per CPU Minute
2027: $43.63 Per CPU Minute
Budget: 1385 | GL: 7515

Provides a hard-copy printout of information. It is billed monthly as incurred.

Rates
2026: $1.94 Per 1000 Lines
2027: $1.94 Per 1000 Lines
Budget: 1385 | GL: 7529

The GTO provides technical service and support for UNIX servers and related hardware and software. Services include monitoring, data backup, disaster recovery, and performance tuning. Customers interested in hosting UNIX hardware at the State Computer Facility should refer to the Server Hosting services. UNIX Support is billed quarterly per L01 budget.

Rates
2026: $2446.70 Per Partition Per Year
2027: $2446.70 Per Partition Per Year
Budget: 1385 | GL: 7540

Server/Non-Server Hosting Services and Rates

Environmental support for agency-owned non-server equipment (e.g. tape storage devices and network devices), SAN (storage area network), NAS (network attached storage), external storage arrays, and more. All equipment must be covered by a vendor hardware maintenance agreement. This service includes air conditioning, fire protection, electrical and backup emergency electrical service, raised flooring and racking to accommodate cabling, and security. All system and data management of non-server hosted systems will be the responsibility of the agency that owns the equipment. It is billed monthly as incurred.

Rates
2026: $12.83 Per Server Per Month
2027: $12.83 Per Server Per Month
Budget: 1385 | GL: 7535

Environmental support for agency-owned servers. All equipment must be covered by a vendor hardware maintenance agreement. Specific monitoring, backup, and disaster recovery plans will be defined in the Service Level Agreement between the Office of the CIO and the partner agency. This service includes air conditioning, cooling equipment for the CPUs, fire protection, electrical and backup emergency electrical service, raised flooring and racking to accommodate cabling, and security. All system and data management of basic hosted systems is the responsibility of the agency that owns the equipment. It is billed monthly as incurred.

Rates
2026: $23.88 Per Server Per Month
2027: $23.88 Per Server Per Month
Budget: 1385 | GL: 7536

Server Hosting – Advanced: This rate has been eliminated and rolled into the Basic Server Hosting rate above.

The Office of the CIO provides partners with virtual servers in lieu of them purchasing a virtual server. Each virtual server will include all hardware and operating system costs and the following services: data backup and recovery, anti-virus, operating system patching, monitoring, high availability and disaster recovery. A "virtual server slice" is 1 vCPU, 4 GBs of memory, and 100 GBs of enterprise storage. Additional storage will be billed at the Disk Storage rate. It is billed monthly as incurred.

Rates
2026: $56.47 Per Slice Per Month
2027: $56.47 Per Slice Per Month
Budget: 1385 | GL: 7548

This service is utilized by agencies that house a website or web application on an enterprise web server. Agencies are billed monthly based on usage pricing tier of projected bytes transferred or received.

Rates
2026: $.000087 per Gigabyte per month.
2027: $.000087 per Gigabyte per month.
Budget: 1385 | GL: 7532

Disk storage is available to all computer platforms hosted by the GTO Computer Facility. Virtual Server and Server Hosted customers that require additional disk storage may reserve the storage from the Office of the CIO. User agencies are billed for all reserved space, including disk space actually consumed by data files, allocated volumes and space allocated to volume groups that are dedicated to a specific agency. It is billed monthly as incurred.

Rates
2026: $0.0075 Per Gigabyte Per Month
2027: $0.0075 Per Gigabyte Per Month
Budget: 1385 GL: 7531

Adds cloud-based functionality to existing desktop and business collaboration services. Includes full versions of Excel, Forms, OneDrive, OneNote, Outlook, PowerPoint, Publisher, SharePoint, Teams, and Word, as well as other cloud-based business tools. Provides the ability to synchronize content across desktops, laptops, and various mobile devices. Enables the user to work from anywhere, accessing content remotely from any device. Provides larger mailbox sizes, is always current with latest tool versions and vendor updates, and allows agencies to share documents. Allows each user to install Office 365 applications on up to five devices (including PCs, Macs, Tablets, and mobile phones). It is billed monthly as incurred per login account (each user needing an O365 service or product login, and each system process or service account that accesses an O365 service or product).

Rates
2026: $48.13 Per License Per Month
2027: $48.13 Per License Per Month
Budget: 1385 | GL: 7547